Privacy
Nudge is run by Echelon. Contact: help@echelonagents.ai.
What we store
- Your email address.
- Your reminders: the reminder text, the time it is due, the time zone you gave, and whether it was sent, cancelled or could not be delivered.
- Stop-links: a one-way hash of the link in each reminder e-mail, with your email address and an expiry date.
- Sign-in codes and sign-in tokens, stored only as one-way hashes, with timestamps.
What we do with it
We use it only to run the service: to sign you in and to do what you ask. We do not sell it or share it with anyone, and we do not use it for advertising. We do not read your Claude conversations.
Reminder e-mails are sent only to the address you signed in with, through Amazon SES (Amazon Web Services). Nothing else is shared.
Deleting your data
To delete everything, including your email address, write to help@echelonagents.ai and we will delete your account and all of its data.
How long we keep it
- Your email address: kept until you ask us to delete your account.
- Sign-in codes: each code works for 10 minutes and is removed automatically about an hour after it expires.
- Sign-in tokens: an access token lasts 1 hour and a refresh token lasts 30 days. Expired tokens are removed automatically.
- Failed sign-in attempts: failed code attempts are kept with the network address they came from for up to 1 hour.
- Reminders: stay until they are due. Thirty days after a reminder is sent, cancelled or given up on after failed attempts, its row is deleted.
- Stop-links: each works for 30 days and is removed when used or after it expires.
- Server logs: they record events such as sign-ins. Email addresses in them are shortened (for example a***@example.com), and they never contain full email addresses, sign-in codes or tokens.